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FAQ

Everything you need to know about your margarita machine rental

WHERE DO YOU DELIVER?

We are located in Martinez, CA and service the San Francisco Bay Area. All deliveries have a delivery fee determined by location. Feel free to reach out to us for a quote. 

How many machines and much mix do I need?

We've outlined our recommendations below. Some groups can consume beyond our estimates and may require additional machines. Keep in mind that every machine has a capacity limit and our high-capacity machines can freeze about 30 drinks per hour under normal weather conditions.The nature of the event, weather, and the number of other drink options can impact how much freezing capacity you'll need.

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  • 25 People - 1 Machine & 1-2 Mixes

  • 50 People -  1 Machine & 2-3 Mixes

  • 75 People - 1 Machine & 3-5 Mixes (Please contact us for any events with 75+ attendees)

  • 100 People - 2 Machines & 4-6 Mixes

  • 125 People - 2 Machines & 5-7 Mixes

  • 150 People - 2 Machines & 6-8 Mixes

  • 175 People - 2 Machines & 7-9 Mixes

  • 200 People -  2-3 Machines & 9-12 Mixes

How many drinks does one batch yield?

One bottle of traditional  margarita mix concentrate or "batch" yields 3.5 gallons of beverages when mixed with water. This is equivalent to 50 9-oz drinks. If you add tequila and triple sec, it makes 4.25 gallons of beverage. This is equivalent to 60 9-oz drinks. All other flavors like Strawberry, Pina Colada and Mango yield 3 gallons of beverage when mixed with water. This is 43 9-oz drinks. If you add liquor, it makes 3.5 gallons of beverage. This is equivalent to 50 9 oz drinks.

How long does the first batch take To make?

Our 2-bowl machines freeze in 1.5-2 hours under cool conditions and up to 3 hours when warm. They are not recommended for outdoor use over 85 degrees. Freezing is a function of ambient air temperature, assuming sufficient power (see below). There is no waiting between batches because you add to the reservoir as you go, preferably before machines' mix-low alert light comes on.

How much electrical power is necessary?

The most common problem we encounter is insufficient power. Our machines require a full circuit of power-- a standard 110-115 volt 15 amp outlet dedicated to the use of each machine. Running other appliances on the same circuit will take power from the machine and possibly melt internal wiring. Only use our extension cords because other cords may lose too much power. Call us if the machine does not freeze within the normal amount of time. GFI's (safety buttons located on some outdoor plugs) may also cause problems.

How do I pay?

 

We accept cash, Venmo, or check due upon delivery. If you use additional mixes above the 2 provided with the order you pay upon pick-up.

Do I have to pay for mixes That I don't use?

Of course not! We provide you with more than you'll need just in case, but you only pay for what you open. The number of mixes that we bring will be finalized when we call you to confirm the order. Simply return any unopened mix to the driver and we will only charge you for the mixes that were used. Each extra mix is $25.

How much liquor do I need to purchase if the drinks are for adults?

One Bottle of Traditional Margarita Mix concentrate requires 1.75 liters of Tequila (this is one 1.75L handle jug) and one liter of triple sec. For other flavor mix concentrates, we suggest 1-1.5 Liters (Tequila, Rum, or Vodka). 

Note: Standard grade liquors work well in our mix because the subtle flavors of ultra-premium brands may not be detected when mixed. Also note that unopened bottles of liquor usually cannot be returned to the store that they were purchased, depending on vendor. Save your receipt and ask before purchasing!

Are the machines easy to use?

The machines are very easy to use and we mix the first batch for you and teach how to operate the machine during set up. We are on call 24 hours if you have any questions. Click here for instructions

What are the most common issues encountered?

  1. Insufficient power (see next question) due to a maxed out circuit from other appliances, GFI's on outdoor outlets, or unapproved extension cords.​

  2. An object near the air vents deflecting hot air back into the machine.

  3. Very very hot weather.

  4. Pouring more drinks than the machine can freeze.

  5. Not mixing drink mix well before pouring it into the machine.

How do I cleaN The machine?

You don't, we clean the machine for you. When you are finished with your party, just switch the machine off. Pour out any mix you wish to save. We'll pick up the machine and clean it for you. One less thing to worry about!

How long can I keep the machine?

We drop off the machine the day of your party and pick it the next day. If you need it for a longer period of time please let us know when you make your reservation and we will quote you an extended rental rate. Same day and evening pick-up is available for an extra fee of $35. 

How Far in advance should I book a machine?

We recommend booking two weeks in advance but you can book as early as you like. Holidays may book up sooner.

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